I purchased other Orolay coats. Dealing with the company/ customer service itself is great. I had to return the other coats simply because of fit but more specific fit for my frame just because a coat is cute does not mean it will look good for your frame this was the case for me. This coat Orolay Women's Thickened Coat Puffer Down Jacket works if you have larger hips or seat with out being to bulky or being unflattering, while still keeping you warm. I wear this coat at the ice rink while my son has practice and or games and keeps my very warm. I can't attest if it is waterproof because I have not worn it in the rain but it does keep you very warm and it is lighter than the other 2 coats I purchased which is nice because with the other 2 you could feel the weight just from the initial try on so I could imagen after wearing the coats for awhile. I give this coat a 5 star rating because it fits just right, light weight while still keeping you warm and its flattering for a puffy coat even on a larger frame.I spent many years freezing in the Northern California winters because I stupidly refused to get a winter jacket. I caved and got this jacket. I’m very happy with it. I wished I had a secret pocket on the inside to keep my wallet or keys. Other than that, it’s a life saver.The design and warmth. Bought it 1 size up to layer underneath when needed.Would have been perfect if the hood was removable.I'm returning this product mainly because of the zipper. When I first received it, the zipper was stuck and it took a few minutes to disconnect. Then after trying it on, it caught several more times. I have dealt with coats like that in the past and its just a hassle in the winter. The coat itself is a very pretty color, but bigger in size than I expected. It was also much thinner than I would have liked. I've bought other Orolay coats before and the quality always seems really great- but this particular coat was a miss for me.Sizing is incorrect. Had to send back, as it was way too small. It is a beautiful jacket with great features like double zipper, zippers on cuffs, and removeable hood.Order cancelledTwo sets of zippers difficult to align. Unsuitable for a person my age. Not what expected.